Sincerely like to thank youby VC (Landlord)
Relaxed experienceby BW (Tenant)
My experience with Cowling & Payne, was a very well balanced one, with all of the staff that I both encountered, and interacted with, being warm, welcoming and friendly, whilst showing great professionalism throughout. The communication was great, and I was kept up to date with developments from start to finish. I initially dealt with Sean, whom I met at the viewing. He was a great guy, very personable, informative, and frank (bluntly honest), which although many find bluntness to be undesirable, I'm a strong believer and all for it and I felt Sean read the situation and my personality very well and adapted to it!!... Moving forwards, I then dealt with Vanessa for a very brief period, whom again was great, before being handed over to Sue, whom handled the remainder of my application and referencing process with great efficiency, keeping me in the loop throughout, very down to earth, and was a pleasure to deal with. Finally, for the signing of the relevant paperwork etc. I was left in the capable hands of Hannah if I remember correctly, whom again was personable, relaxed, and very efficient and informative! To reiterate, the entire process from initial viewing to signing for my tenancy, was an entirely enjoyable, pleasant, yet professional one, with even the remaining staff whenever I had to visit the office, being polite, attentive, cheerful and upbeat. I would have absolutely no hesitations whatsoever in recommending the Wickford branch of Cowling & Payne to anyone thinking of renting or buying a property in an area handled by them! I can happily do so, and assure them that it would be a smooth, enjoyable, and relaxed experience!
Keep doing what you do !by SM (Landlord)
I have not come across any incompetent people at C and P, every one is an individual there and not a clone - I like that , but everyone from Sue , Shane , Vanessa, Tommo, and many others all really good people- even Mark and Russell seem to be getting the hang of it lol ?? Best thing I can say is that you starting renting 1 of my houses , you now have 4 ! Keep doing what you do !
I am pleased to say that every member of your team has been very helpful. The process of letting was made straightforward and this has been of great assistance to us as it is our first ever let. The paperwork was easily understandable, comprehensive and clear. Your company was excellent at finding suitable tenants for the above property. With grateful thanks.
Very smooth and easyby KT (Tenant)
The move went very smooth and easy. It’s been a pleasure from the moment we showed interest in the house to moving in. All office staff have been helpful during all stages and explained the process clearly. The house was spotless when we moved in - no need for marigolds and disinfectant. This made it stress free on the day of the move.