What Other People are Saying

(151 Reviews)

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Keep doing what you do !
13/10/2017 | SM | Landlord

I have not come across any incompetent people at C and P, every one is an individual there and not a clone - I like that , but everyone from Sue , Shane , Vanessa, Tommo, and many others all really good people- even Mark and Russell seem to be getting the hang of it lol ?? Best thing I can say is that you starting renting 1 of my houses , you now have 4 ! Keep doing what you do !

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Excellent
10/10/2017 | - | Landlord

I am pleased to say that every member of your team has been very helpful. The process of letting was made straightforward and this has been of great assistance to us as it is our first ever let. The paperwork was easily understandable, comprehensive and clear. Your company was excellent at finding suitable tenants for the above property. With grateful thanks.

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Very smooth and easy
03/10/2017 | KT | Tenant

The move went very smooth and easy. Its been a pleasure from the moment we showed interest in the house to moving in. All office staff have been helpful during all stages and explained the process clearly. The house was spotless when we moved in - no need for marigolds and disinfectant. This made it stress free on the day of the move.

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Happy with the service
19/09/2017 | VJ | Landlord

Once again, I have been more than happy with the service I received from C&P: timely advice; always ready to assist and invariably delivering solutions to problems as they emerge. Thank you.

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Very pleased with the service
19/09/2017 | LR | Tenant

We have been very pleased with the service so far and every agent we have spoken to has been polite, informative and efficient. Any questions I have had have been answered swiftly and my experience has been a pleasant one throughout the process so far.

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Very happy
19/09/2017 | AM | Landlord

We are very happy to be with Cowling and Payne so far. We look forward to maintaining this work relationship in future too.

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Good experience that builds loyalty
19/09/2017 | DG | Landlord

Good experience that builds loyalty. I am pleased with the speed of finding a new suitable tenant. The advice on suitable trades people adds value.

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10/10 service
19/09/2017 | JM | Tenant

I would like to thank Cowling and Payne for the service I got in renting my new home. I can honestly say I found you the most professional company I dealt with in this process. I would also like to thank Sean for his patience and backing when my exchange when to wire. All in all a 10/10 service and I would defiantly use you again and also recommend to others.

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Very pleased
29/08/2017 | LR | Tenant

We have been very pleased with the service so far and every agent we have spoken to has been polite, informative and efficient. Any questions I have had have been answered swiftly and my experience has been a pleasant one throughout the process so far.

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Overall experience was good
29/08/2017 | RT | Landlord

What can one say, the overall experience was good. A few issues with people changing their minds, but C & P staff had this in hand. Happy C & P are our agents.

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Great Communication
07/08/2017 | KO | Tenant

We are both really happy with the service from everyone we have spoke to or dealt with at cowling & payne. Everyone has been very friendly and helpful. Communication has been great too. We've used an estate agents for private renting before and can say that your one is a lot better to deal with and we will definitely use you again and recommend you to friends and family.

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High level of customer service
07/08/2017 | JS | Landlord

Nick and all the letting team provided excellent customer service and dealt with all my queries and issues in a timely, professional, courteous and amenable manner. I think this is my seventh year using Cowling & Payne, and like the previous six this past year has been an agreeable one. I look forward to the same high level of customer service in 2018!

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High level of customer service
07/08/2017 | IC | Landlord

Cowling & Payne continue to impress me with their high level of customer service and professionalism. You guys keep me posted at all times and I trust Cowling & Payne to look after our properties whilst always doing the right thing by us and the tenants.

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Outstanding
03/08/2017 | LH | Tenant

We have settled in very nicely and feel that the customer service that we both received was outstanding. We couldn't have asked for better service especially as it was out first property.

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Super fast and efficient
03/08/2017 | DP | Landlord

Using C and P to rent our apartments is always a pleasure. C and P offer a super fast and efficient letting service. I've used several companies in the past none of which even come close to C and P. Thank you to all at C and P.

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