What Other People are Saying

(141 Reviews)

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Great Communication
07/08/2017 | KO | Tenant

We are both really happy with the service from everyone we have spoke to or dealt with at cowling & payne. Everyone has been very friendly and helpful. Communication has been great too. We've used an estate agents for private renting before and can say that your one is a lot better to deal with and we will definitely use you again and recommend you to friends and family.

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High level of customer service
07/08/2017 | JS | Landlord

Nick and all the letting team provided excellent customer service and dealt with all my queries and issues in a timely, professional, courteous and amenable manner. I think this is my seventh year using Cowling & Payne, and like the previous six this past year has been an agreeable one. I look forward to the same high level of customer service in 2018!

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High level of customer service
07/08/2017 | IC | Landlord

Cowling & Payne continue to impress me with their high level of customer service and professionalism. You guys keep me posted at all times and I trust Cowling & Payne to look after our properties whilst always doing the right thing by us and the tenants.

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Outstanding
03/08/2017 | LH | Tenant

We have settled in very nicely and feel that the customer service that we both received was outstanding. We couldn't have asked for better service especially as it was out first property.

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Super fast and efficient
03/08/2017 | DP | Landlord

Using C and P to rent our apartments is always a pleasure. C and P offer a super fast and efficient letting service. I've used several companies in the past none of which even come close to C and P. Thank you to all at C and P.

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Personal thanks
27/07/2017 | IH | Buyer

Emily, personal thanks from me for all the help you have given us over the last few months on our move. Thanks for you help and support on the day we moved in with the issues (oven/ carpet) We all settled in now - feels like home Thanks once again

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Fantastic professional service
25/07/2017 | AM | Tenant

Many thanks for your follow up I truly appreciate it, Sue I am settling in very well and I would like to say that the service and personal attention that you have given me is second to none, I will definitely recommend Cowling and Payne and all of their staff to all my friends, family and work colleagues Many thanks Sue to all staff at Cowling and Payne for such a fantastic professional service.

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Friendly and professional
17/07/2017 | LC | Landlord

All the staff were very friendly and professional and we would definitely recommend Cowling and Payne to other landlords.

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Very professional
03/07/2017 | IW | Landlord

As always all the staff at Cowling & Payne were most helpful, patient and very professional in helping us find a new tenant for the above property

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Very pleasant and happy to help
28/06/2017 | DF | Tenant

I would just like to say thank you to all the staff that helped me; Mark, Sean, Sue and Sharon. All of which were very pleasant and very happy to help and always returned my calls without delay. I was extremely impressed with the immediate and efficient response to me coming into the office speaking with Sharon about a few teething problems, she was very understanding and happy to help, within 5 minutes of me getting back in my door she had sorted them all. I would definitely recommend cowling and Payne to anyone I know looking to move or rent out a property.

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Lots of attention
26/06/2017 | - | Landlord

So far very good with lots of attention given to resolving any initial problems.

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Very easy process
26/06/2017 | AR | Tenant

Thank you so much for all your help and being so efficient with everything. Made this a very easy process for us so I am very thankful

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Fantastic customer service
08/06/2017 | MS | Tenant

We found your customer service fantastic and can't thank you all enough for the speedy process, we were constantly updated and kept informed with everything that was going on and will definitely be recommending your company in the future.

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Tenants very happy
07/06/2017 | PG | Landlord

Everything was fine, Tenant seems very happy. Managed for him to move in on the date he wanted .

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Special thanks
07/06/2017 | DE | Tenant

I have found Cowling & Payne very helpful whilst looking for somewhere to live. Special thanks to Sean who assisted throughout the whole process with professionalism and speed. I'm very happy in my new home. Thank you.

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