Managing Director
Russell has over 40 years of experience in residential sales, lettings, and property management across the local area. He has worked with private and corporate landlords, managing properties and portfolios, advising on sales, lettings, and the buy-to-let market. Russell has completed professional training with NAEA and ARLA.
Email: [email protected]
Director
Mark has over 25 years of experience in lettings and property management, with extensive knowledge of the local rental market. As Resident Director of our Wickford office, he advises landlords and tenants on all aspects of property rental. His commitment to excellent service has built strong client relationships. Mark has completed NAEA and ARLA training.
Email: [email protected]
DIRECTOR
Colette is one of Cowling & Payne’s Resident Directors and brings valuable financial and property investment experience. After 10 years in London’s financial sector, she built a substantial local buy-to-let portfolio. Her hands-on approach, excellent communication, and problem-solving skills help deliver outstanding service and successful outcomes for clients.
Email: [email protected]
Financial Controller
Deborah has over 30 years of accounting experience and is known for her efficiency, professionalism, and attention to detail. She takes a proactive, can-do approach and is committed to delivering excellent service to both landlords and tenants on all accounts-related matters. Her expertise ensures accuracy, reliability, and excellent client support.
Email: [email protected]
Sales Manager
Michael has been Branch Manager at Cowling & Payne for over 10 years and has a strong track record in residential property sales. He oversees the busy Wickford sales department and manages several local new development instructions. Michael is always available to provide expert advice and assistance on all property sales matters.
Email: [email protected]
Senior Sales Negotiator
James has been a valued member of the Cowling & Payne sales team for over 10 years and is a key asset to the business. He is hardworking, detail-oriented, and committed to delivering outstanding customer service. His professionalism and dedication consistently earn excellent feedback from clients throughout the sales process.
Email: [email protected]
Sales Negotiator
Ben has been with Cowling & Payne for 5 years, progressing from a sales apprentice to an experienced member of our property sales team. Passionate about the property industry, he works hard negotiating offers, following up leads, and conducting property viewings. Ben is dedicated to delivering excellent service and achieving successful results.
Email: [email protected]
Property Inspections Manager
Nick has been with Cowling & Payne for over 14 years and plays a key role in our property management team. He conducts routine inspections, inventories, and end-of-tenancy check-out reports while liaising with landlords and tenants on property matters. Thorough and meticulous, Nick has received professional training through ARLA and TDS.
Email: [email protected]
Lettings Negotiator
Lauren is passionate about delivering exceptional customer service and enjoys supporting landlords and tenants throughout their property journey. She is committed to making the lettings process as smooth and stress-free as possible. Friendly, approachable, and dedicated to continuous professional development, Lauren is a valued member of the Cowling & Payne team.
Email: [email protected]
Lettings Negotiator
Michael recently joined Cowling & Payne as a Lettings Negotiator, bringing enthusiasm, professionalism, and a strong work ethic to the team. A recent Sport Science graduate, he has developed excellent communication, organisational, and problem-solving skills. Michael is passionate about the property industry and committed to delivering outstanding service.
Email: [email protected]
Property Manager
Hannah has been with Cowling & Payne for over 14 years and is a valued member of our Property Management team. She helps oversee the day-to-day running and maintenance of managed properties, working closely with landlords, tenants, and contractors. Friendly, enthusiastic, and approachable, Hannah is always happy to assist and provide excellent service.
Email: [email protected]
Property Manager
Amy has been with Cowling & Payne for over 11 years and is a valued member of our Property Management team. She manages the day-to-day running and maintenance of our property portfolio, liaising efficiently with landlords, tenants, and contractors. With excellent communication skills and a proactive attitude, Amy resolves property issues quickly and professionally.
Email: [email protected]
Property Admin
Sue has been with Cowling & Payne for over 16 years and is a key member of our lettings team. Sue works as our Senior Property Administrator and primarily liaises between landlords and tenants as she carefully progresses applications from referencing through to contracts. Sue is known for her communication skills, efficiency, and attention to detail.
Email: [email protected]
Accounts Admin
Claire is a valued member of the Cowling & Payne team, serving as our Accounts Administrator. With excellent organisational skills and a meticulous eye for detail, she oversees the smooth day-to-day management of accounts and financial administration. Claire is committed to accuracy, efficiency, and delivering excellent support to colleagues and clients alike.
Email: [email protected]