We came back to you because of the excellent service we received a few years ago. We have not been disappointed, so far. We particularly like your friendly service and find it very easy to approach you all including Mark. Communications on updating us has been great. The fact that your local to us also helps if we need to pop in. We don't have any complaints or suggestions. Thank you for your help and we hope we have many good years ahead dealing with you all.
Initially dealt with Mike in regards to putting my flat up for sale - very professional, explained everything clearly and this was a very quick process. In regards to my sale and purchase going through, I dealt with James who was extremely helpful and always communicated with me whether there was information to give or whether he was waiting to hear. Really happy with the service provided and when times go a little stressful, James would always swiftly help out. 5*
Cowling and Payne have been great through this whole process of moving into our first flat. Not only is the flat perfect, they have made everything so quick and easy. They kept in contact with me at all times, and I felt happy and comfortable to contact them whenever I needed to ask a question or get any advice. Everyone at Cowling and Payne have been friendly and professional, and I would recommend them to anyone who is looking to move.
As a landlord completely new to the lettings market I found the whole process with Cowling and Payne to be easy, efficient and successful. With their help and advice we managed to turn around a tired, neglected house into a beautiful 4 bedroom family home with tenants in under 3 months. Any questions we had were answered effortlessly and good communication between us meant we always knew where we were in the lettings process. The contractors recommended were of a good standard and personable. Undoubtedly it's been a steep learning curve but made easier and more enjoyable with guidance from the C&P team. Thank you.
Cowling and Payne negotiated the sale of my apartment, and I was very happy with their service. I felt safe in their hands, and the outcome was perfect for me. I had also used their office to rent out my apartment and again, that was a brilliant service. They have been operating in the local community for many years, and it is wonderful to receive old school values, where they take time for you. So all in all, I would not hesitate to recommend the company for all your housing needs.
Once again you and all the team have been brilliant! Always so helpful and nothing's a problem! Bought the flat Monday, you had viewings on Tuesday and a confirmed tenant by Wednesday! Thank you so much.
We had been trying to purchase a property for over a year, via Cowling & Payne, and they had sold ours. Eventually this fell through and we have now moved into a new property, however during what has been stressful time, James communication was excellent and when things did not go to plan, he was quick too react and support. I have already recommended Cowling & Payne.
Nothing but good feedback for Cowling and Payne over the past month. You were all very helpful and understanding regarding our exchange situation and keeping the landlord updated. Thank you and I’m sure I will speak to you at some point soon.
Had a very positive experience with Cowling & Payne, I was a first time buyer so unsure what to expect but James helped hugely with all aspects. Cowling & Payne were very accommodating when I wanted to view the property again. Would recommend using Cowling & Payne.